PHOTOBOOTH

COMMONLY ASKED QUESTIONS

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Before You Book: Photo booth rentals are subject to our standard rental policies, including our policies for deposits, payments, cancellations, refunds, weather, damage waivers, and other rental requirements. To avoid repeating these policies here, please visit our Rental FAQs and Rental Terms for complete information.

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Choosing Your Photo Booth

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What types of photo booths are available?

The Digi-Booth: A digital-only, drop-off booth with unlimited sharable photos—no attendant required.
The Totem Booth: Our premium open-air photo booth, great for weddings, corporate events and comes with added features. This booth is also available as a drop-off.

What kind of experience can I get with a photo booth?

We offer 4 types of experiences

Photos: Capture high-quality still images with fun poses and instant digital delivery.
GIFs: Create animated loops by combining a burst of photos into a fun, shareable sequence.
360/Slow-mo: Record short, looping videos that play forward and backward for a playful effect.
Videos: Record personalized video messages or fun clips to relive the moment with sound and motion

What is included with the photo booth when I book?

When you book a photobooth, your rental includes setup and teardown, customized photo template, and unlimited digital photo sessions during your rental period. Depending on the photobooth you select, some additional features may include digital props, digital backgrounds, and other added features.

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Photo Booth Setup

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How much space is needed for your photo booths?

The amount of space needed depends on your setup choices and any extras you decide to include. Here's a breakdown to help you plan:

• Standard Setup (No Backdrop or Props):
  Minimum recommended space is 5 ft wide × 5 ft deep. The booth will be positioned to face a blank wall, as we do not provide physical backdrops.

• If You Provide Your Own Backdrop and Prop Table:
  We recommend a space of 10 ft wide × 10 ft deep. Make sure the area is level and has enough lighting. Extra lighting available upon request for an additional fee. You may select extra lighting when reserving your booking.

• If You Add 4 Stanchions and a 10 ft Red Carpet:
  You’ll need a minimum of 10 ft wide × 12 ft deep or more to accommodate the carpet walkway, stanchions, and booth area. This gives guests space to enter, exit, and pose comfortably.

Note: A standard power outlet must be available within 10–15 ft of the booth setup location. Outdoor setups must be shaded and protected from weather (tent or overhead cover required). Since we do not provide backdrops, the booth will always be positioned to face a blank wall unless you provide one.

Let us know ahead of time if you're bringing your own backdrop or any props so we can set up accordingly!

What surfaces do you set up on?

We can set up on level surfaces such as grass, concrete, asphalt, tile, wood etc. We cannot set up on gravel, dirt, or any uneven surface.

Does the photo booth require power and internet?

Yes, access to a standard power outlet is required for all booths. unless you choose our portable power station which will give you a wireless setup. Internet is recommended for instant sharing features, but we can also upload photos after the event if needed. This means if the photo booth doesn’t have access to the internet during your event, it can still take photos and save them. Then, once it’s connected to the internet later (after the event), all the photos will be uploaded and shared—to your online gallery.

Can the photo booth be set up outdoors?

Yes, the photobooth can be set up outdoors as long as it's on a flat surface, shaded, and weather-protected area available. We require coverage from direct sunlight and rain to ensure the equipment operates safely and effectively. If no permanent cover is available (like a pavilion or tent), we recommend renting one of our canopy tents to provide proper protection.

Let us know your setup location details in advance so we can plan accordingly.

What is the weather policy for outdoor photo booth rental?

Outdoor photo booths must be placed in a covered, dry, and weather-protected area away from rain, water, and excessive wind. A tent or canopy may not provide sufficient protection during severe weather.

For safety reasons, we may require the booth to be moved, paused, or removed if weather conditions become unsafe. Our standard Weather & Outdoor Events Policy applies.

Are delivery, setup, and teardown included with the photo booth rental?

Only Setup and teardown are included. Deliveries are calculated based on your event location, travel distance, accessibility, and any setup requirements.

Click here for delivery hours and fee details. For full transparency, you can view a complete list of any additional service fees here. .

All delivery fees include both drop-off and pickup.

Do you offer customer pickup?

Unfortunately, at this time we do not.

Photos & Features

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How many people can fit in a photo?

Depending on the setup, our photo booths can comfortably fit 2–4 people for close-up shots taken within 5 feet of the booth. For larger group photos of 8–10 guests, a wider-angle or open-air setup is required, which involves positioning the booth farther back and adding extra lighting for best results.

Please note: Moving the booth farther from its original setup location may affect photo quality due to changes in lighting and the event environment. While additional lighting may help improve image quality, optimal results cannot be guaranteed after the booth has been moved.

Do you provide props?

We offer fun and interactive digital props only at this time, which appear on-screen and in your photos for a clean and modern experience.

Why don't you offer backdrops or props?

To keep our photobooth service simple, flexible, and affordable, we currently focus on providing a clean open-air setup without physical backdrops or props. Instead, we offer Digital and AI-generated backgrounds and digital props that can be added to your photos for a fun and customizable experience.

This approach gives you the freedom to personalize your event with your own backdrop and themed props if you choose, while still offering a creative digital alternative built into our booth. If you'd like to include physical decorations, you're welcome to provide them—we’re happy to accommodate your setup!

Can I choose my own photo template or design?

Absolutely! You can choose from our available photo templates and designs to match the style or theme of your event. Depending on the photo booth selected, customization options may include your event name, colors, wording, or logo.

Is it possible to have my event name or logo included on the photos?

Yes! We can fully customize your photo template with your event name, logo, colors, or theme to match your celebration. Contact us for details.

Unfortunately we do not offer physical prints, however you can request prints of your favorite photos after the event for an additional fee plus delivery. Click here for more info

What surfaces do you set up on?

We can set up on level surfaces such as grass, concrete, asphalt, tile, wood etc. We cannot set up on gravel, dirt, or any uneven surface.

What print options do you offer?

Currently, we offer digital photos only. You can still choose a custom 2x6 or 4x6 photo template for your event, and all images can be sent directly to your phone for instant sharing. If you'd like printed copies after your event, we also offer post-event printing for select digital images from any of our photo booths for a small per-print fee, plus delivery.

Q: When do I need to choose and approve my photo booth template?

A: To ensure your photo booth is fully prepared for your event, all photo template and layout selections must be finalized at least 7 days before your event date. We will provide one or more custom design options for your 4x6 photo template or 2x6 photo strip based on the information you provide.

Q: What happens if I don't choose a template before the deadline?

A: If we do not receive your final template selection and approval at least 7 days prior to your event, we reserve the right to use a standard template or finalize a design on your behalf using the information available to us.

Q: Can I request changes after the 7-day deadline?

A: We cannot guarantee any design changes, revisions, or customization requests submitted after the deadline. To ensure your preferred design is used, all approvals and requested edits must be completed before the 7-day cutoff.

Q: Why is there a template approval deadline?

A: The approval deadline allows us sufficient time to prepare, test, and load your custom template into the photo booth system, ensuring everything is ready to operate smoothly on the day of your event.

Yes! You can add access to an online photo gallery, allowing you and your guests to view and download your event photos after the event. Please note: A small additional fee applies for this optional feature.

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Using the Photo Booth

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Will someone be there to help guests take photos?

If requested, an hourly fee applies. Both of our photo booths are fully digital and require no on-site attendant.

What if I choose the All-Day Rental but only need the booth for 4–6 hours?

Absolutely! You can use the photo booth for as much or as little of the rental period as you'd like. Many customers choose the All-Day Rental so they can capture behind-the-scenes moments, vendor setup, early guest arrivals, cocktail hour, and the main event without feeling rushed.

Please note that the All-Day Rental is charged at the standard all-day rate, regardless of how many hours the booth is actually used.

Can I pause the photo booth during my event?

If your rental includes an attendant, simply let them know when you'd like to pause the photo booth. We're happy to accommodate scheduled breaks, such as during dinner, speeches, award presentations, or other special moments.

Please note that your rental time continues during any pause, and paused time cannot be added back to the end of your rental.

If you selected a self-service photo booth without an attendant, you may pause or resume the booth yourself using the on-screen controls (when available). Rental time will continue to run while the booth is paused. You may also use one of our closed signs included for free. click here to pick a design

Can the photo booth be moved after it has been set up?

The photo booth should remain in its original setup location throughout the event whenever possible. If you need to move the booth, please contact us first. Moving the booth may affect lighting and photo quality, and optimal results cannot be guaranteed after relocation. The booth must also be moved to a safe, suitable location with the required space, power, and weather protection.

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During & After Your Event

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What happens if something goes wrong with the equipment?

We do our best to ensure everything runs smoothly, but in the rare event that something goes wrong, we’re here to help. If your booth includes an attendant, they’ll troubleshoot on the spot. If your rental is unattended, you can call or text us for immediate assistance. If the issue can't be resolved quickly, we’ll work with you on a fair solution.

Do you have a Lost & Found?

Yes. If we find personal belongings left behind after your event, we'll make every effort to notify you as soon as possible. Found items will be held for up to 30 days to allow time for pickup. Any unclaimed items after 30 days may be donated, discarded, or otherwise disposed of at our discretion.

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Didn’t find the answer you were looking for? No worries—feel free to contact us at info@gatherandcelebraterentals.com

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